Your Contribution to COLD as a Key Lead:
• Supervise and manage all daily store operations.
• Ensure excellent customer service and maintain high standards of customer satisfaction.
• Create and execute sales strategies to achieve and exceed sales objectives.
• Manage inventory and ensure adequate product replacement.
• Maintain visual merchandising standards and ensure attractive presentation of products.
• Manage the store budget and control costs.
• Solve problems and handle conflict situations effectively.
Requirements:
• Previous experience in a similar position, preferably as a streetwear brand salesperson.
• Excellent communication skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Solid knowledge of retail sales practices and inventory management.
• Customer orientation and problem-solving skills.
• Ability to work autonomously and in a team.
• Flexibility to work variable schedules, including weekends and holidays.
• Languages;
English: C2
Main Responsibilities:
Customer Service:
• Serve customers in a friendly and professional manner, providing product advice and answering questions.
Store Maintenance:
• Maintain order and cleanliness of the store, ensuring that products are correctly displayed and labeled.
Inventory Management:
• Carry out periodic inventories and ensure you have enough stock of popular products.
Payment Processing:
• Process payments accurately and efficiently, using the store's point of sale system.
Merchandise Reception:
• Assist in receiving and placing new merchandise, ensuring it is properly stored and labeled.